Alcanza Selects Stitch to Improve Patient Engagement and Reduce No-Shows Across Its Clinical Research Site Network

Alcanza Clinical Research, a premier multi‑therapeutic clinical research site network, drawing on more than 25 years of expertise and headquartered in Florida, has selected Stitch to improve patient engagement, reduce no-shows, and support research teams with a simpler, scalable way to manage patient communications and engagement.

After a successful pilot at Coastal Carolina Research Center, Alcanza is now rolling out Stitch across its network. Stitch will be used across studies and patient populations, supporting engagement from the moment participants are scheduled through to study completion, including reminders, two-way texting, and ongoing feedback capture.

Through this partnership, Alcanza and Stitch will also work together to embed patient engagement more deeply into Alcanza’s site operations, explore new use cases across the patient journey, and continue raising the bar on the research experience for patients.

“Stitch has meaningfully elevated how our teams engage with patients, bringing clarity, consistency, and compassion to every touchpoint,” said Karim Chalhoub, COO of Alcanza. “The results from the pilot spoke for themselves, and scaling this platform across our network is a natural next step in our commitment to delivering an exceptional research experience.”

During the pilot, Stitch supported thousands of scheduled visits across 30+ studies, driving 86% participant engagement and saving Alcanza team members 1–2 hours per day.

“Alcanza has been an incredible partner from day one,” said Jonathan Moshinsky, CEO of Stitch. “They’ve pushed us with great ideas, and their feedback is already shaping the product. We’re proud of the impact from the pilot, and we’re excited to keep building together as we expand the partnership.”

About Alcanza Clinical Research

Alcanza Clinical Research is a patient‑centric research network committed to delivering inclusive, compassionate, and impactful clinical trials. Guided by a mission to expand access to research for all, Alcanza partners across the industry to advance medical innovation through high‑quality operations, diverse recruitment, and an unwavering focus on the patient experience.

About Stitch

Stitch is the patient engagement platform purpose built for research sites. Sites that use Stitch reduce no-shows, shorten enrolment, and ensure participants show up ready for every visit — improving the overall trial experience for both sites and participants.